Hotel Front Office Starter Pack
Editable front desk checklists, handover templates and guest communication tools.
For Front Office Managers, Reception Supervisors and Hotel Managers who want practical tools their team can use immediately.
€29 · Instant download · Editable files included
Included tools
What's inside
12 practical tools designed for immediate front desk use.
01
Front Desk Daily Checklist
02
Check-in SOP
03
Check-out SOP
04
Shift Handover Template
05
Guest Request Tracker
06
Complaint Handling Scripts
07
Pre-arrival Checklist
08
VIP Arrival Checklist
09
Front Office Onboarding Checklist
10
Phone & Email Scripts
11
Upselling Cheat Sheet
12
Service Standards Quick Reference
Why it helps
Built for daily operational use
Standardise front desk basics
Improve shift handovers
Handle guest requests more consistently
Give teams editable scripts
Speed up onboarding
Support upselling and service standards
Built from the same operational experience
LuxOps Starter Packs draw on the same 15 years of luxury hotel operations and SOP implementation experience as the full manuals, distilled into the tools managers are most likely to need immediately.
Formats included
Ready to print, edit and deploy
Printable PDF
Editable PPTX files
English and French versions included
Starter Pack vs Full Playbook
Choose the right level of structure
Front Office Starter Pack
€29Practical tools, templates, scripts and checklists for immediate daily use.
Full Front Office Playbook
€67Full SOP reference with detailed procedures, standards, management structure, guest journey logic and department-wide operational guidance.
Need the complete reference? View the Full Front Office PlaybookFAQ
Get the Front Office Starter Pack
A practical toolkit to structure the daily basics of your reception operations.