Food & Beverage
€29
F&B Service Starter Pack
Editable restaurant, bar and room service tools designed to structure daily F&B service basics with practical checklists, scripts and control points.
Practical templates
PDF + PPTX
FR & EN included
Hotel SOP manuals & operational tools
Ready-to-use hotel standards, without the blank page.
LuxOps SOP manuals give managers the procedures, service scripts, checklists and training support they need to align teams faster and reduce improvisation on the floor.
PDF + editable PowerPoint
English and French included
Instant download
Built for daily operations
Front Office sample preview
12
chapters
250
pages
A practical base your managers can adapt to the language, tools and service identity of your property.
Start fast
Starter packs for immediate operational wins.
Use these when a team needs practical tools now: checklists, scripts, handover templates and control sheets that managers can adapt in minutes.
Front Office
€29
Front Office Starter Pack
Editable front desk checklists, handover templates and guest communication tools designed to structure the daily basics of reception operations.
Practical templates
PDF + PPTX
FR & EN included
Housekeeping
€29
Housekeeping Starter Pack
Editable room inspection checklists, control sheets and defect tracking tools for housekeeping teams looking to improve daily consistency.
Practical templates
PDF + PPTX
FR & EN included
Full department SOP manuals
A complete operating reference for each department.
Each full playbook gives the department a structured reference: service sequences, SOPs, scripts, manager checkpoints and training material.
Front Office
€67
Front Office SOP Manual
Service sequences, guest communication, complaint handling, upselling, night audit, and the procedural structure that keeps a front desk consistent across every shift.
Complete SOP reference
Check-in/out SOPs
Guest communication templates
Housekeeping
€67
Housekeeping SOP Manual
Room inspection checklists, linen and product management, cleaning protocols, and quality control standards, structured to maintain the same operational level from the first room to the last.
Complete SOP reference
Room inspection checklists
Linen management SOPs
Food & Beverage
€67
F&B SOP Manual
Service sequences and standards for restaurant, bar, breakfast, and room service, a procedural framework that gives teams clarity on every guest interaction, every cover, and every service.
Complete SOP reference
Restaurant service standards
Bar operations guide
Spa & Wellness
€67
Spa & Wellness SOP Manual
Treatment protocols, guest journey standards, therapist conduct, retail procedures, and booking management, built for a spa where consistency and guest experience drive performance.
Complete SOP reference
Treatment protocols
Room preparation standards
Built from operational experience
A practical starting point shaped by 15 years on the floor.
LuxOps manuals are independently authored from experience designing, implementing, training and refining procedures in luxury hotel operations. That experience includes working with demanding quality frameworks such as LQA, Forbes Travel Guide and American Express Fine Hotels + Resorts program expectations.
Each manual is deliberately structured as a neutral, editable base that can be adapted to your property, brand standards, systems and local requirements.
Best value
Build one shared operating base across the hotel.
The complete bundle brings Front Office, Housekeeping, F&B and Spa into one coherent standard library for managers and teams.
4 department playbooks
PDF + PowerPoint
FR & EN included
Bundle price
€199Save €69 when purchased together
Where they fit
Useful when standards need to become visible, not theoretical.
01.
New manager
Give the department a clear base instead of rebuilding procedures from memory.
02.
Seasonal team
Onboard faster with checklists, scripts and shared operating expectations.
03.
Uneven execution
Help managers observe the same control points and correct gaps consistently.
04.
Pre-opening
Start with a mature operating structure before adapting it to the property.
Operational training
Bought the standards. Need help putting them into practice?
On-site or remote training helps managers and teams understand, adapt and apply the standards in daily operations.
Explore training