Public areas and houseperson tasks
Public Area Attendant Checklist
Lobby, corridors, elevators, public restrooms, pantries, guest requests and shift handover.
Practical PDF checklists adapted from LuxOps operational resources, organized by department and ready to use on the floor.
Start with the free printable checklist when you need a simple floor tool. Use the Starter Pack when you need editable files, templates and scripts, and the full Playbook when you need the complete SOP reference.
9
Checklist cards
9
Ready PDFs
EN + FR
Languages
Immediate downloads
The role-based Housekeeping PDFs are already available as one ZIP file for quick internal sharing.
Housekeeping
Room cleaning, floor supervision, public areas and inspection controls for daily HSK operations.
Public areas and houseperson tasks
Lobby, corridors, elevators, public restrooms, pantries, guest requests and shift handover.
Departure rooms and stayovers
Trolley setup, room entry, departure room sequence, bathroom checks, stayover service and final self-inspection.
Floor inspection and release
Room assignments, departure inspections, VIP checks, Clean vs Inspected release and quality coaching.
Bathroom cleaning and inspection
Toilet, shower, basin, mirror, floor corners, amenities, glassware and final bathroom self-check.
Departure room reset
Chamber reset sequence from first scan to final presentation, with lost property, linen, minibar and PMS status controls.
Front Office
Reception checklists for shift opening, desk readiness, guest flow, handover and night audit controls.
Reception shift basics
Shift opening, arrivals review, room readiness, billing checks, desk systems and first-hour priorities.
Night audit and morning handover
Pre-closing checks, PMS run, VCC, cash control, reports, night log and AM shift handover.
Food and Beverage
Restaurant opening and room service checklists for service readiness, timing, setup and handover.
Pre-service restaurant opening
Team readiness, dining room setup, terrace checks, table inspection, POS, briefing and final walk-through.
In-room dining operations
Order taking, timing standards, tray and trolley setup, delivery protocol, delay recovery and collection.
Yes. The PDFs on this page are free printable resources and are available for direct download without email registration.
The free files are designed as printable PDFs. If you need editable PPTX files, templates and trackers, use the relevant Starter Pack.
The free PDFs are simple floor tools. Starter Packs include editable files, scripts, trackers and more complete operational templates.
Yes. They are written for practical use in independent hotels, boutique properties, resorts and small hospitality groups.
Yes. They can support onboarding and coaching, especially when combined with the Starter Packs or full department Playbooks.
Use the free PDFs for quick floor deployment, then move to Starter Packs when you need editable tools and complete department templates.